Adding value to our clients business is our prime focus and our corporate systems enable us to retain and further enhance our leading position in the marketplace.
Marsupial’s organisational commitment to innovation and continuous improvement is evidenced through its:
- Continuous expansion of core service capability to cover total asset facilities management and maintenance and provide additional services to meet the clients needs whenever required.
- Quality Assurance and Environmental Management systems that meet the requirements of (ISO 9001) and environmental (14001) systems to ensure compliance and drive continuous improvement
- Leading edge technology (plant, equipment & software) delivering innovation and industry best practice in products and services
Marsupial’s core capabilities
Marsupial’s core capabilities, together with its strategic partnerships, have built its reputation as a leader in the outsourced service market to public and private enterprise. This reputation and capability has resulted in Marsupial being awarded leading-edge, innovative contracts such as:
- Sydney Olympic park,
- Rail Corp specialist panel
- M5 Motorway
- Sydney International Regatta Center
- Leichhardt Council Non toxic weed control
- Warringah Shire Council Sports-fields
Quality Systems
Marsupial’s quality assurance system meets the requirements of ISO 9001 for all its services. Under these arrangements Marsupial has an active compliance audit and an improvements program in which all staff participate.
In addition, Marsupial’s environmental management system meets the requirements of ISO 14001 and is undergoing the process for accreditation targeted for the end of 2006.
Leading Edge Innovation and Industry Best Practice
Marsupial’s success comes from recognising the growing needs of customers to deliver increasing outcomes with fewer resources. This driver for continuous efficiency improvement and innovation supports the development of Marsupial’s leading technology solutions,
The benefit to our clients as a result of our continuous improvements include
- A culture of safety and continuous improvement
- Clear Communication.
- Proactive management
- Strengthened relationships between client and Marsupial Management
- Retention of corporate memory
- Greater range of services available from one service provider
- Increased productivity
- Decreased environmental impacts from service delivery
- Benchmark sites
- Industry & media recognition from awards of excellence
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